As the holiday season approaches, it’s easy to get “wrapped up” in the spirit of giving. But remember, there are scammers out there looking to take advantage of your kindness and generosity.

Keep your holidays joyful by staying alert, verifying donations and protecting your purchases from common scams. Whether it’s protecting your packages or ensuring your charitable contributions go to trustworthy causes, a little extra caution can go a long way in preventing fraud this holiday season. Here’s what to watch out for:

MAIL SCAMS 

The increase in mail and packages during the holidays gives scammers and thieves more opportunities to strike. 

• Scammers often send phishing emails or text messages pretending to be from shipping companies like FedEx or UPS to trick you into sharing your personal information. Be cautious with delivery notifications—legitimate shippers will never ask for personal info via email.
• Packages left on your porch can be easy targets for thieves, known as “porch pirates.” Bring them inside as soon as possible or ask a trusted friend or neighbor for help
• If you’ll be away during the holidays, consider having your mail held at the post office to prevent mailbox theft. All you have to do is contact your local post office or request it online at USPS.com/manage/hold-mail.htm

SHOPPING SCAMS

Use a secure Wi-Fi connection when shopping online and be careful with how much personal information you give fraudulent retailers.

• Gift cards are popular but also a target for scammers. Check for signs of tampering and make sure the PIN hasn’t been scratched off.
• Be cautious of deals that seem too good to be true. Research unfamiliar retailers, read reviews and ensure the website begins with “https” (the “s” means it’s secure).
• Always use a credit card and keep your receipts in case of issues with your purchase. Credit cards have better fraud protection than debit cards and offer better support when disputing charges. Plus, purchases don’t immediately impact your bank account balance.
• Stay informed about local scams by reading the BEACON and through the BBB Scam Tracker at BBB.org/ScamTracker

CHARITY SCAMS

In 2023, Americans donated a record $374.4 billion to charity, and scammers are eager to take advantage of this generosity. Whether you’re donating as a gift or to help in a national disaster, take a few moments to ensure the charity is trustworthy.

• Verify the legitimacy of charities on sites like CharityNavigator.org, BBB Wise Giving Alliance (Give.org), CharityWatch.org or GuideStar.org.
• Be cautious of charities with similar-sounding names. Search for any complaints by entering the charity’s name along with “fraud,” “scam” or “complaint.”

IF YOU’VE BEEN SCAMMED

If you suspect you’ve been scammed, act immediately. Report the situation to local law enforcement, as it may involve criminal activity. You can also report scams to:

• U.S. Federal Trade Commission: FTC.gov or call 877-FTC-HELP (382-4357)
• Better Business Bureau: BBB.org
• Colorado Attorney General’s Office: COAG.gov/office-sections/consumer-protection